Responsible Gaming
Gambling Should Be Entertainment, Not Income
At The Diggers Store, we're committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed as a form of entertainment only—never as a way to earn money or solve financial problems. The house always has a mathematical advantage, and outcomes are determined by random chance. Only gamble with money you can afford to lose.
Age Verification & Legal Requirements
You must be 18 years of age or older to access and use online gambling services in Australia. By using The Diggers Store, you confirm that you meet this legal requirement and comply with all applicable laws and regulations in your jurisdiction.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to recover money you've lost
- Gambling with increasing amounts of money to feel the same excitement
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, study, family, or other responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Lying about the time or money spent on gambling
- Borrowing money or going into debt to fund gambling
- Gambling as a way to escape problems, stress, or negative emotions
- Failed attempts to cut back or stop gambling
- Risking important relationships, job opportunities, or educational goals due to gambling
Self-Help Tools & Safer Gaming Features
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a specified timeframe
- Session Time Limits: Automatically end your gaming session after a set duration
- Reality Checks: Receive periodic reminders during play about how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently ban yourself from accessing online gambling platforms
- Account Cool-Off: Take a break from gambling for a set period without permanently closing your account
We encourage you to use these tools proactively as part of your responsible gaming strategy.
Get Help: Support Organizations & Counseling Services
If you or someone you know is struggling with problem gambling, confidential support is available. These organizations offer free, professional assistance:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free national counseling service with phone support and online chat (1800 858 858)
United Kingdom
- GamCare: www.gamcare.org.uk — Free support, advice, and treatment services
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and referrals to treatment services
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Comprehensive information and counseling resources for problem gambling
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with the right support. If you're experiencing gambling-related problems or concerns:
- Contact Gambling Help Online on 1800 858 858 for confidential Australian support
- Speak to a trusted family member or friend
- Seek professional counseling or medical advice
- Use the self-exclusion and control tools available on The Diggers Store and other gaming platforms
Remember: Asking for help is a sign of strength, not weakness. Support services are free, confidential, and designed specifically to help you regain control.
Additional Information
The Diggers Store is committed to promoting safe and responsible gaming. This page is intended for informational purposes. If you have questions about responsible gaming practices or need to verify the legitimacy of support services, please don't hesitate to contact us or reach out to the organizations listed above.
Last updated: 2026